Frequently Asked Questions

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FAQ

Frequently Asked Questions

  • Is it really possible to get good work from virtual employees?

    With the world moving towards going virtual, an employee is the best way to start with the uncertain climate at the moment. Besides, with Pankh, you can be assured that only the best of the best is working with you, we make it a priority to support our employees so they can support your business. Our team pre-checks all the tasks to ensure quality so you don’t have to!

  • What are the benefits of having virtual employees?

    Low overhead costs, no more hour-long interviews, we got that done for you already and above all, find the right talent who is available in your timezone. Do we have to mention the cost-effectiveness of this?

  • Can I trust that my data will be safe with a virtual employee?

    As a business, we understand where you are coming from. Our team signs NDAs and keeping your data confidential is our priority.

  • Do I need to provide equipment for my virtual employees?

    Don’t worry, we got that covered. All you need to do is tell us what you want to be done and we will get it done for you.

  • What is your refund policy?

    If the question of a refund were to arise, we are offering a 7-day money-back guarantee since we are confident in our team and we will never have to use it(wink). Once we have crossed this mark, we would take into consideration the reason for the request and any extenuating circumstances at that point in time and choose to either offer a full refund or a prorated rate depending on our policy. You can get the details here.

  • What time would my virtual employee be available?

    Since we cater to clients around the world, we can do our best to have the employees log in according to your time zone. Predominantly there are available between 8 AM EST - 6 PM EST Monday to Friday